Privacy Policy

OVERVIEW

At GarageBuddy®, we understand and respect your privacy. This Privacy Policy explains how your personal information is collected, used, stored, and shared when you engage with or make a purchase from garagebuddy.com (the "Site") or interact with any of our services, including SMS and email communications.

PERSONAL INFORMATION WE COLLECT

We collect personal information directly and automatically when you interact with our Site:

Device Information:

• Web browser, IP address, time zone, cookies
• Browsing behavior: pages viewed, referring URLs, on-site interactions
• Location data (if enabled by your device)

We collect Device Information using:

• Cookies (manage cookies)
• Log files (track IP, ISP, timestamps, browser type)
• Tags, pixels, web beacons (track usage behavior)

Order Information:

When you purchase or attempt to purchase, we collect:

• Name, email, phone number
• Billing/shipping address
• Payment information (e.g., card numbers)
• Order history

Other Information:

May include additional data you provide through forms, reviews, inquiries, or during customer support. This could include preferences, social handles, etc.

Together, this constitutes your Personal Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use your information to:

• Process and fulfill orders
• Communicate with you (order updates, support, review requests)
• Detect and prevent fraud or abuse
• Improve website functionality, layout, and content
• Send marketing and promotional content based on your preferences
• Provide retargeting ads via Facebook, Google, Pinterest, TikTok, Snapchat, Reddit, Microsoft, etc.
• Comply with legal or regulatory obligations

LEGAL BASIS FOR PROCESSING

Depending on your region, we process your personal data based on:

• Performance of a contract (order fulfillment)
• Legitimate interests (e.g., analytics, marketing)
• Consent (e.g., email or SMS marketing)
• Compliance with legal obligations

If you are located in Canada or the EU/UK, you may withdraw consent at any time.

SMS AND EMAIL MARKETING

By opting into our messaging services via checkout, form, or keyword, you consent to receive automated:

• Order updates
• Cart reminders
• Promotional offers
• Review requests

We use SMSBump Inc., an EU-based platform, for SMS delivery. Data shared includes name, phone number, and purchase information. Message frequency varies. Message/data rates may apply.

To opt out, reply STOP or use the unsubscribe link provided. For help, email help@garagebuddy.com. Alternate opt-out phrases are not guaranteed to work.

We do not sell, rent, or trade mobile numbers or personal data collected for messaging to third parties.

SHARING YOUR PERSONAL INFORMATION

We share your information only as necessary to operate and improve our services:

• Shopify (eCommerce platform): Privacy
• Google Analytics: Privacy | Opt-out
• Klaviyo, Meta, Pinterest, and similar tools for remarketing and automation

We may also share your information:

• To comply with legal obligations (e.g., subpoenas, tax compliance)
• In connection with a business sale, merger, or restructuring
• With authorized agents or platforms acting on our behalf

We do not sell your personal information.

BEHAVIORAL ADVERTISING

We use your data to show personalized ads across platforms. Learn more: NAI Educational Page

To opt out:

• Facebook Ads
• Google Ads
• Microsoft/Bing Ads
• DAA Opt-Out

DO NOT TRACK

We do not change our data collection in response to Do Not Track signals.

YOUR RIGHTS

Depending on where you reside (EU, UK, Canada, California, Australia), you may:

• Request access, correction, or deletion of personal data
• Withdraw consent for marketing
• Object to or restrict data processing
• Request data portability
• Designate an authorized agent to make such requests

To exercise any of these rights, email us at help@garagebuddy.com. We may request verification for privacy and security purposes.

We will not discriminate against you for exercising any privacy rights.

INTERNATIONAL TRANSFERS

Your data may be transferred outside your home country, including to Canada, the U.S., and the EU. Where required, we use safeguards such as model data protection clauses or equivalent agreements.

PERSONAL INFORMATION OF OTHERS

If you submit another person’s data to us, you confirm that you have their consent to do so and that they have been informed of this policy.

DATA RETENTION

We retain your information:

• For as long as necessary to fulfill order-related or legal obligations
• To comply with tax, accounting, and reporting requirements
• Until you request deletion, subject to legal exceptions

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes are effective when posted. Continued use of our services implies acceptance.

Last updated: July 2025

MINORS

This site is not intended for individuals under the age of 14. We do not knowingly collect data from children. If we learn we’ve collected such data, we’ll delete it promptly. Parents may contact us to request deletion.

DISPUTE RESOLUTION

Any disputes related to this Privacy Policy are subject to the Dispute Resolution terms in our Terms of Service.

CONTACT US

GarageBuddy
Attn: Privacy Compliance Officer
Suite 1021, 3151 Cape Horn Road
Red Lion, PA 17356, USA
Email: help@garagebuddy.com